Question 1

Is it really free?

Accepted Answer

Yes. Diesel TMS includes the tools you need to run your operation at no cost, supported by non-intrusive ads.

Question 2

Do I need a credit card?

Accepted Answer

No. Create an account and start working without entering a credit card.

Question 3

Can I import my current TMS data?

Accepted Answer

Yes. We help import customers, carriers, drivers, trucks, loads, and quotes during onboarding.

Question 4

Will someone help me?

Accepted Answer

Yes. Free onboarding and support from people who understand logistics are included.

Question 5

Is my data mine?

Accepted Answer

Yes. Your business data belongs to you, and you can take it with you whenever you choose.

Question 6

Is support included?

Accepted Answer

Yes. Free users receive phone, chat, email, and remote assistance.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. There are no contracts or cancellation fees.

Question 8

Does it work for carriers and brokers?

Accepted Answer

Yes. Diesel TMS brings trucking, brokerage, and freight forwarding workflows together.

Question 9

What is a transportation management system (TMS)?

Accepted Answer

A transportation management system is software that plans, dispatches, tracks, and bills freight. Diesel TMS is a cloud-based TMS that combines dispatch software, load management, driver app tracking, invoicing, and trucking accounting in one place.

Question 10

Is there a free TMS for trucking?

Accepted Answer

Yes. Diesel TMS Unlimited is a free TMS for trucking companies, owner operators, and freight brokers with unlimited users and unlimited loads, no per-user fees, no setup fees, no contracts, and no credit card required. It is ad-supported; TMS Flex and TMS Pro remove ads.

Question 11

How much does TMS software cost?

Accepted Answer

Many TMS platforms charge $100 to $500+ per user per month plus setup fees. Diesel TMS costs $0 on the Unlimited plan, $0.40 per user per hour logged in on TMS Flex, or $40 per user per month on TMS Pro, with no contracts or minimums.

Question 12

Can a TMS handle both trucking and brokerage?

Accepted Answer

Diesel TMS is built for brokers with assets: dispatch your own trucks and drivers, broker loads to outside carriers, and run both from the same load list, accounting, and customer portal.

Question 13

Do owner operators and small fleets need a TMS?

Accepted Answer

Once you are tracking loads, rate confirmations, and invoices in spreadsheets, a TMS saves hours of back-office time. Diesel TMS is free for small trucking businesses, so owner operators can stop using spreadsheets for dispatch at no cost.

Question 14

What is the difference between a TMS and dispatch software?

Accepted Answer

Dispatch software assigns loads to drivers or carriers. A TMS covers the whole lifecycle: quoting, dispatching, tracking, documents, invoicing, carrier pay, driver pay, and accounting integrations such as QuickBooks Online. Diesel TMS includes both.

Question 15

How do I switch TMS software or import my data?

Accepted Answer

Diesel TMS includes a Smart Data Import for loads, customers, carriers, and locations from CSV or spreadsheets, plus free onboarding and training, so switching from another TMS or from Excel takes days, not months.

Question 16

Does Diesel TMS integrate with QuickBooks Online?

Accepted Answer

Yes. The two-way QuickBooks Online integration syncs customers, vendors, invoices, bills, payments, credit memos, and journal entries, and is included on every plan.

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